Sanctuary Housing, Bury St Edmunds

Sanctuary Housing, Bury St Edmunds

Property improvement specialist, SEH Commercial, completed a project in Bury St Edmunds for national housing provider, Sanctuary Housing Association, installing windows, doors and roofline products for Eastgate House, a private retirement scheme in the picturesque town.

Sanctuary Housing, part of Sanctuary Group manages over 76,000 properties across the country with 9,000 of these in the East of England. As a not for profit organisation, all income goes into maintaining high standards and updating and developing services to residents. At Eastgate House, the requirements were to replace the aged windows and doors to address energy efficiency, noise insulation and security. Residents were consulted on their requirements and the contract was put out to tender.

Ipswich-based SEH Commercial, part of the SEH Group of companies, was the successful contractor having visited the site, consulted with the client and met the residents and management of the properties.

Craig Forder, sales and estimating manager for SEH Commercial: “We pride ourselves on tailoring our works to avoid any disruption to residents whether that be at a retirement home, a school or a business. For the residents at Eastgate House we held a presentation meeting to explain how the project would be undertaken.”

As the project moved on, a full-time on-site supervisor was on hand to answer any questions residents had and maintained a contact with them to ensure everyone knew what was going on. The installation programme was held in the communal lounge of the property for all to see and letters were given to residents to appraise them of their survey and installation date.

The original timber products had aged over time and were removed in stages. SEH Commercial’s windows & doors were installed. With a woodgrain finish on white PVC-u windows & doors, the effect is in keeping with the property. Roofline fascia, soffit and guttering was also replaced with a modern, aesthetically suited product.

Mike Mutimer from Sanctuary Housing: “SEH Commercial’s installers and management have been communicating with both us and our residents throughout the project which has made the whole experience very clear and simple. The improvements are immediately noticeable. Rooms are warmer, quieter and the communal areas are very comfortable. We aim for the highest standards in all our properties and the SEH Commercial project has certainly met our expectations.”

SEH Commercial replaced 130 windows and 15 doors throughout the scheme over a 4 week period. The fascia, soffit and guttering took 6 weeks to install.

SEH Commercial manages major commercial refurbishment projects for clients such as government departments and local authorities, housing associations, property management, schools, commercial contractors and property developers.

As SEH Commercial’s client portfolio continues to grow in the competitive commercial property market, the company is securing business thanks to high quality traditional PVC-u, aluminium and wood windows & doors, an experienced commercial team and a commitment to developing new solutions in tune with modern efficiencies and construction ideals.


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